Refund Policy

Last updated: August 28, 2026

Tallyrecruit is subscription software: paid plans are billed per workspace, and you can stop paying whenever you like. This page explains what happens to your money when you cancel, and when a refund applies.

Try before you pay

Tallyrecruit has a free plan with no time limit, and paid plans may offer a trial period. You can evaluate the product for as long as you need before any money changes hands — paying is never the first step.

Cancelling a subscription

You can cancel a paid plan at any time from your workspace's billing settings. Cancelling stops future charges: the plan stays active until the end of the period you have already paid for and does not renew after that, and your workspace then continues on the free plan. Your data is kept or deleted as described in the Privacy Policy.

When we refund

Billing mistakes are always refunded in full: a duplicate charge, a charge after you cancelled, or an amount different from the price shown when you purchased.

If a fault on our side leaves your workspace unable to use Tallyrecruit for a sustained period, contact us — where a refund of the affected time is the fair outcome, we will make one.

What is not refunded

Outside the cases above, cancelling part-way through a billing period does not automatically refund the remainder — the time you paid for stays usable instead. Where the consumer protection law that applies to you gives you more than this policy does, the law wins.

How to request a refund

Contact the Tallyrecruit team through the demo request form on our homepage, mentioning your workspace name and the charge you mean. Approved refunds go back to the original payment method.